New Models of Care Reshaping the Future of Hospitals
Thursday October 16th 2025, Aerial Function Centre UTS Sydney
Brought to you by Health Services Daily, Wild Health and The Medical Republic.
A one-day summit at the UTS Aerial Centre in Sydney on October 16 bringing together key thought leaders from state and federal governments and agencies, hospitals, the aged and primary sectors and the virtual care technology vendor community to deep dive on the key emerging care models and new policy helping to facilitate the extension and integration of hospital care delivery beyond bricks and mortar institutions and into the home, workplaces, aged care, community health facilities, primary care settings and more.
This transition is the key to creating a more sustainable and equitable public and private health system into the future and to the economics of the state hospital system.
The event will aim look at practical and achievable initiatives and technology which can help hospital management migrate more efficiently to virtual care solutions in the near term, including the presentation of current successful case studies from across the country.
Speakers Include:
- Bettina McMahon, CEO, Healthdirect
- Associate Professor Amith Shetty, Clinical Director System Sustainability and Performance, NSW Ministry of Health
- Simon Cleverley, Assistant Secretary at Australian Government Department of Health, Disability and Ageing
- Ben Harris, Director of Policy and Research, Private Healthcare Australia
- Dr David Hansen, CEO and Research Director, CSIRO’s Australian e-Health Research Centre
- Associate Professor Annie Lau, Health Informatics Researcher, Macquarie University
- Travis Grant, Managing Director, Australia Health, Accenture
- Elizabeth Koff AM, Managing Director, Telstra Health
- Marc Miller, Managing Director, Health Systems Advisory
- Rachel Green, CEO, SANE
- Associate Professor Vikram Palit, Founder and CEO, Consultmed
- Dr Raymond Wen, Chief Growth Officer/Medical Director -Primary Care Services and Co-Founder, Telecare
- Philip Daffas, CEO, PainCheck
- Jayne Barclay, National Director – Healthcare Platforms, St Vincent’s Health Australia
- Miranda Shaw, General Manager, RPA Virtual Hospital
- Dr Marc Belej, Consultant, Charmonix IT
- Raj Verma, Principal, Nous Group
- Dr Loren Sher, Director, Victorian Virtual ED
- Katrina Campbell, Director, Research and Digital Transformation, Queensland Health
- Dr Rob Marshall, Chief Strategy Officer, St Vincent’s Health
- Simon Tatz, General Manager of Policy, Advocacy and Workforce Advancement, AIDH
- Sarah McRae, Chief Executive Officer, Amplar Health Home Hospital.
- Rob Grenfell, Chief Strategy and Regions Officer Grampians Health
- Sarah Barter, Independent consultant, Board Director and Community Advocate
And more to come.
Thursday 16 October
Registration
8:15am – 9:00am
Welcome and Acknowledgement of Country
9:00am – 9:10am
Setting the scene: Are we all heading in the same direction?
9:10am – 9:45am
How will hospitals navigate the barriers to pivoting to community-centered care faster and more effectively.
Interview with key leaders moderated by Jeremy Knibbs, publisher of Health Services Daily and The Medical Republic.
Topics Include:
- The funding mismatch that is virtual care and hospitals
- Innovative models that are working despite the funding paradigm
- The opportunity in our changing technology platform base to web
- Combining needs assessment and funding to pivot faster
Speakers:
- Bettina McMahon, CEO, Healthdirect
- Sarah McRae, Chief Executive Officer, Amplar Health Home Hospital.
- Sarah Barter, Independent consultant, Board Director and Community Advocate
- Dr Rob Marshall, Chief Strategy Officer, St Vincent’s Health
- Dr Loren Sher, Director, Victorian Virtual ED
Model of Care 1
9:45am – 9:55am
Panel Discussion: At the Coalface
9:55am – 10:30am
Our hospitals are in a perfect storm: What now?
An ageing population, a mental health system in crisis, a health workforce shortage a cost-of-living crisis and bed shortages everywhere, and our private hospitals are going broke. All roads lead to the ED so how do we navigating the wicked nature of Access Block and keep people out of the Emergency Department?
Topics Include:
- Pivoting on the disconnect to aged care
- Mental Health and ED
- UCCs and other strategies at the GP and community level
- Empowering community and geriatric outreach
- Virtual triage – eg, Health Direct
- Virtual EDs
- Examples in practice today
Speakers:
- Dr Vikram Pilat, Founder and CEO, Consultmed
- Rachel Green, CEO, SANE
- Miranda Shaw, General Manager, RPA Virtual Hospital
- Ben Harris, Director of Policy and Research, Private Healthcare Australia
Model of Care 2
10:30am – 10:40am
Morning Tea
10:40am – 11:10am
Model of Care 3
11:10pm – 11:20pm
Interview: Innovative Ideas and Solutions from Overseas
11:20pm – 12:05pm
Topics Include:
- Alternative models of care taking shape overseas
- Models of regional integration between tertiary and primary care in Denmark and the UK
- Other interesting ideas that might be applicable in Australia
Speakers:
- Marc Miller, Managing Director, Health Systems Advisory
- Phillip Daffas, CEO, PainCheck
- Katrina Campbell, Director, Research and Digital Transformation, Queensland Health
- Dr Marc Belej, Consultant Charmonix IT
Panel: Unpacking the Recommendations of the IHACPA Report
12:05pm – 12:40pm
A discussion about the findings of the IHACPA report and how we go about acting on the key recommendations.
Speakers:
- Bettina McMahon, CEO, Healthdirect
- Jayne Barclay, National Director – Healthcare Platforms, St Vincent’s Health Australia
- Miranda Shaw, General Manager, RPA Virtual Hospital
- Associate Professor Amith Shetty, Clinical Director System Sustainability and Performance, NSW Ministry of Health
Moderated by Raj Verma, Principal, Nous Group
Lunch
12:40pm – 1:10pm
Model of Care 4
1:10pm – 1:20pm
Panel Session: Workforce, Training , AI and new Care Models in Hospitals
1:20pm – 2:00pm
Better technology using new models of care are a key strategy in dealing with severe ongoing workforce capacity and training issues.
Topics Include:
- Virtual healthcare models in enhancing workforce flexibility
- Better aged care and community connectivity
- Better triage in the community
- Redefining roles –scope of practice and optimising workforce allocation
- AI – scribes, admin, coding and more
Speakers:
- Simon Tatz, General Manager of Policy, Advocacy and Workforce Advancement, AIDH
- Jayne Barclay, National Director – Healthcare Platforms, St Vincent’s Health Australia
- Dr Raymond Wen, Chief Growth Officer/Medical Director -Primary Care Services and Co-Founder, Telecare
Model of Care 5
2:00pm – 2:10pm
Panel Discussion: Emerging Sweet Spots for Hospitals Between Policy, Technology and Funding Trends
2:10pm – 2:50pm
Topics Include:
- Key federal govt data sharing projects – a national HIE, the My Health Record, e-requesting
- State based single digital patient record projects and HIEs, single digital front door mergers
- The impact of forcing primary and tertiary care platforms to talk on the cloud in the near term
- The likely impact of the national interoperability agenda on hospital connectivity to the community and on new care models
Speakers:
- Simon Cleverly, Assistant Secretary at Australian Government Department of Health, Disability and Ageing
- Travis Grant, Managing Director, Australia Health, Accenture
- Associate Professor Annie Lau, Health Informatics Researcher, Macquarie University
- Dr David Hansen, CEO and Research Director, CSIRO’s Australian e-Health Research Centre
- Katrina Campbell, Director, Research and Digital Transformation, Queensland Health
Model of Care 6
2:50pm – 3:00pm
Afternoon Tea
3:00pm – 3:30pm
Model of Care 7
3:30pm – 3:40pm
Panel: A Cultural Shift: Making Change Work for Everyone
3:40pm – 4:20pm
Topics Include:
- Joint needs assessment and co commissioning
- Hybrid community hub models
- Progress in Queensland on joint needs assessment
- Examples in action: two regions getting measurable ROI from co-commissioning (darling downs and murrumbidgee)
- Making an awkward funding paradigm work for every provider in a region
- Building out alignment for successful co-commissioning
Speakers:
- Elizabeth Koff, Managing Director, Telstra Health
- Sarah Barter, Independent consultant, Board Director and Community Advocate
- Dr Rob Marshall, Chief Strategy Officer, St Vincent’s Health
- Rob Grenfell, Chief Strategy and Regions Officer Grampians Health
Model of Care 8
4:20pm – 4:30pm
Ask the Experts: Q&A with key speakers from the day
4:30pm – 5:00pm
Wrap
5:00pm
Key points from the day summing up.
HSD Networking Drinks
5:00pm – 7:00pm
Simon Cleverley
Assistant Secretary of the Digital Health Branch at Australian Government Department of Health, Disability and Ageing
Associate Professor Amith Shetty
Clinical Director System Sustainability and Performance, NSW Ministry of Health
Program, Content and Panelist Enquiries
Talia Meyerowitz-Katz: talia@medicalrepublic.com.au
Aerial Function Centre, University of Technology Sydney
Location
Aerial Function Centre is located within the UTS Broadway Campus, Building 10, Level 7 (entry via 235 Jones St). Aerial Function Centre is fully accessible via ramps and lifts to level 7 with an accessible bathroom available.
Public Transport
Aerial Function Centre is only a short walking distance from Central Station and close to various public transport links with timetables found on transportnsw.info
Parking
Parking is available on-site at the Interpark UTS Car Park Building 10, Thomas Street, Ultimo
Monday to Friday: 6:30am to 10:00pm
Additional parking charges may apply for after–hours access. Find out more: interpark.com.au
In the event that this car park is full, Wilson Parking Novotel Sydney Central Car Park is also on Thomas Street.
Getting Here
Registration Enquiries
Talia Meyerowitz-Katz: talia@medicalrepublic.com.au
Program, Content and Panelist Enquiries
Talia Meyerowitz-Katz: talia@medicalrepublic.com.au
Partnership Opportunity Enquiries
Michelle O’Brien: michelle@wildhealth.net.au
